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2019 Vol.30, Issue 6 Preview Page
The Perception of Housing Manager of Apartment Housing Management Works

공동주택 관리사무소장의 주택관리업무 인식

Jung-In Kim*
,
Eun-Young Jee**
김정인 *
,
지은영 **
*정회원(주저자), 주생활연구소 연구위원, Ph.D.(학술박사)
**정회원(교신저자) 한국주거문화연구소 소장, 이학박사
Corresponding AuthorEun-Young Jee, Korea Center for Housing Research, 43, Yeouiseo-ro, Yeongdeungpo-gu, Seoul, Korea E-mail: jey97@naver.com
25 December 2019. pp. 45-53
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Abstract

This study suggested implications for help apartment managers to preparing work conditions that can help concentrate on important tasks and resolving difficulties in performing tasks. The results are as follows. First, the satisfaction was high for the legally guaranteed items, such as working and rest hours, but low for work conditions (e.g., employment stability, salary level) and physical work environment. Second, by management task area, maintenance and safety management areas that must comply with legal regulations were perceived as the most important, whereas the area of community activation and support for residents that depend upon housing managers’ voluntary will were viewed as less significant. However, the younger the housing managers were, the more important the tasks were perceived as. Third, the tasks that housing managers perceived as important were safety management, facility maintenance and repair, and accounting in that order; but the tasks that require a lot of time were facility maintenance and repair and complaint handling. As such, there was difference in the list between the two types of task. Fourth, the tasks that were felt as the most difficult were complaint handling from residents, and coordination and implementation of long-term repair plans. The latter task was perceived as difficult even by housing managers with lots of work experience.

Keywords
Apartment
Housing Manager
Perception of Management-work
키워드
공동주택
관리사무소장
관리업무 인식
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Information
  • Publisher :The Korean Housing Association
  • Publisher(Ko) :한국주거학회
  • Journal Title :Journal of the Korean Housing Association
  • Journal Title(Ko) :한국주거학회논문집
  • Volume : 30
  • No :6
  • Pages :45-53
  • Received Date : 2019-08-29
  • Revised Date : 2019-10-10
  • Accepted Date : 2019-12-13
  • DOI :https://doi.org/10.6107/JKHA.2019.30.6.045
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