Evaluation of the Usability of Application to Support Housing Management of Disabled Households

Byungsook Choi; Nansoon Eun; In-Sook Jo; Soohoon Oh

doi:10.6107/JKHA.2021.32.1.0125

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2021 Vol.32, Issue 1 Preview Page

Evaluation of the Usability of Application to Support Housing Management of Disabled Households 장애인 가구의 주거관리 지원을 위한 애플리케이션의 사용성 평가

25 February 2021. pp. 125-133

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Abstract

The purpose of this study is to upgrade the 1st Application by conducting the evaluation of disabled users on that of developing convenient and efficient housing management application for disabled households. After installing the app developed for the disabled in the 15 households on of purchased rental housing that needs house repair on their respective mobile phones, they applied for the service, and the received construction company visited the house to conduct the house repair, and the usability evaluation was conducted on the application and house repair management information. As a result, all 15 disabled people successfully applied for home repair services through the app, assessed that the time spent was appropriate, but it was difficult to actually use the app contents, and expressed positive reviews in terms of app icon design, menu icon design, space-oriented service selection and application. In particular, the differentiation from the existing apps, which approached the problems of home in a spatial manner with apps for the disabled, was positive. However, there were difficulties with the first screen usage information, step analogy, main screen movement, some service representation pictures, managers or service providers, failover and termination recognition.

Keywords

Disabled Household

Housing Management

Application

Evaluation of Usability

키워드

장애인 가구

주거관리

애플리케이션

사용성 평가

References

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Information

Publisher :The Korean Housing Association
Publisher(Ko) :한국주거학회
Journal Title :Journal of the Korean Housing Association
Journal Title(Ko) :한국주거학회논문집
Volume : 32
No :1
Pages :125-133
Received Date : 2021-01-25
Revised Date : 2021-02-11
Accepted Date : 2021-02-15
DOI :https://doi.org/10.6107/JKHA.2021.32.1.0125

Journal of the Korean Housing Association ISSN:2234-3571(Print) 2234-2257(Online) 한국주거학회논문집

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References