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2024 Vol.35, Issue 1

Research Article

Research on the Usage and Preferences of Smart Housing Residential Services by User Characteristics

사용자 특성별 스마트하우징 주거서비스 이용 실태 및 선호도 조사

Hea-Ryung Byun1
,
Soo-Yeon Park2
,
Ryung Choi3
,
Soo-Yeong Lee4
변 혜령1
,
박 수연2
,
최 령3
,
이 수영4
1정회원(주저자), 사단법인 생활환경디자인연구소 소장
2정회원(교신저자), 사단법인 생활환경디자인연구소 책임연구원
3정회원, 사단법인 생활환경디자인연구소 대표소장
4정회원, 사단법인 생활환경디자인연구소 책임연구원
Corresponding AuthorSoo-Yeon Park, Life Environment Research & Design, 21 Hakdong-ro 38-gil, Gangnam-gu, Seoul, 06105, Korea. E-mail: lerd2008@lerd.kr
25 February 2024. pp. 001-014
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Abstract

This study aims to provide basic data for the development and planning of customized residential services that meet the characteristics of residents. The survey was conducted on 511 residents of three apartment complexes that provide smart housing residential services. According to the user characteristics of gender, age, family composition, and smart technology acceptance, the smart housing residential service usage status and preference was investigated whether they were aware of and used them, and satisfied and needed for them. The results are summarized as follow; 1) In terms of usage by user characteristics, women, 40-59 years old, ‘couple+children’, and those with high acceptance of smart technology generally knew more services and used. In particular, awareness and usage of services related to indoor environment control, which are directly operated by users, were higher than other services. 2) They are highly satisfied with smart housing residential services that they frequently use because they are familiar with them and use them as much as they need. But they are less satisfied with services that are not used according to their preferences or to proficiency of using devices. 3) In order for smart technology to be favored by users, technology-based services must be properly delivered to users and used well to extract quality data.

Keywords
Smart Housing
Residential Service
Residents’ Characteristics
Actual Usage
키워드
스마트하우징
주거서비스
사용자 특성
이용 실태
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Information
  • Publisher :The Korean Housing Association
  • Publisher(Ko) :한국주거학회
  • Journal Title :Journal of the Korean Housing Association
  • Journal Title(Ko) :한국주거학회논문집
  • Volume : 35
  • No :1
  • Pages :001-014
  • Received Date : 2023-11-23
  • Revised Date : 2023-12-14
  • Accepted Date : 2023-12-14
  • DOI :https://doi.org/10.6107/JKHA.2024.35.1.001
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