A Study on the Design of a Management Quality Evaluation Framework for Non-Mandatory Management Residential Condominiums - Focusing on an Importance Analysis based on AHP and Likert Scale -

Nack-Jin Sung; Woong-Kyoo Bae; In-Sun Park

doi:10.6107/JKHA.2025.36.5.079

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2025 Vol.36, Issue 5 Preview Page Next Page

Research Article

A Study on the Design of a Management Quality Evaluation Framework for Non-Mandatory Management Residential Condominiums - Focusing on an Importance Analysis based on AHP and Likert Scale - 비의무관리대상 주거용 집합건물의 관리품질 평가항목 체계 설계에 관한 연구 - AHP 및 리커트 기반 중요도 분석을 중심으로 -

25 October 2025. pp. 079-093

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Abstract

This study aims to address the poor management of non-mandatory management residential collective buildings, which fall outside the scope of the ｢Multi-Family Housing Management Act｣. Its purpose is to develop a comprehensive evaluation framework with item-specific weights that can objectively diagnose management quality and guide autonomous improvement. To achieve this, a final set of evaluation items—comprising five major categories, 21 mid-level categories, and 118 sub-categories—was established through a literature review, legal analysis, and three rounds of an expert Delphi survey. Subsequently, the relative weights for the upper-tier categories were calculated using the Analytic Hierarchy Process (AHP), while a Likert scale analysis measured the absolute importance of the sub-categories. The results indicate that ‘Safety and Disaster Prevention Management’ and ‘Building and Facility Management’ were of the highest importance. Notably, a perception gap emerged between the AHP (long-term importance) and Likert (short-term urgency) analyses, revealing a tension between preserving physical asset value and establishing fundamental governance procedures. This study holds academic significance as the first to present an integrated weighting model specifically tailored for these non-mandatory management buildings. Moreover, it offers practical implications, as the developed framework can provide foundational data for developing ICT-based self-diagnosis tools and provide an empirical basis for relevant policymaking.

Keywords

Non-Mandatory Management

Residential Condominiums

Evaluation Framework

AHP

키워드

비의무관리대상

주거용 집합건물

평가체계

AHP

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Information

Publisher :The Korean Housing Association
Publisher(Ko) :한국주거학회
Journal Title :Journal of the Korean Housing Association
Journal Title(Ko) :한국주거학회논문집
Volume : 36
No :5
Pages :079-093
Received Date : 2025-08-24
Revised Date : 2025-10-02
Accepted Date : 2025-10-10
DOI :https://doi.org/10.6107/JKHA.2025.36.5.079

Journal of the Korean Housing Association ISSN:2234-3571(Print) 2234-2257(Online) 한국주거학회논문집

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